Administration and maintenance

This chapter bundles the ongoing administrative duties. Most of them are reserved for Jira administrators — non-administrators do not even see the Notifications and Setup & Configuration areas (Roles and permissions).

Pages in this chapter

What comes up regularly

Task	When	Where
Check the automations’ last runs, investigate failed runs	weekly / when the dashboard flags it	Managing automations
Review notification rules and escalation stages	after role changes	Setting up notifications (RACI)
After app updates: Update configuration and re-approve new permissions if asked	after every update with new features	Ongoing configuration and maintenance
Download a backup of the app data	regularly, before larger changes	Backup and restore
Handle erasure requests (GDPR Art. 17), maintain the retention period	as needed	Privacy and data erasure
Keep the role register and permissions current	on personnel changes	Assigning roles and go-live checklist

“Automations” area: groups with a toggle per rule, kind, last run and a “Run now” button — Automations: each rule can be switched on or off, shows its kind and last run, and can be started manually via “Run now”.

Screenshots from the development environment with sample data.

Documentation baseline: app version 1.1.15 · 2026-08-20